REFUNDS POLICY
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least 7 days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
Personalized or custom-made items, digital products, final sale or clearance items cannot be returned or exchanged.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Email: inquiry.ayanna@gmail.com
Mobile no. 0968-132-4363
Refund Policy - The Basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to Include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.
